Position Title:  Senior Program Officer -Wash

Duty station: Mogadishu

Position Category: Full Time

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.


Mercy Corps has been present in Somalia since 2005, responding to emergency needs stemming from conflict and displacement, while continuing work to build more resilient, peaceful, and productive communities in Puntland, Somaliland, Galmudug, Hirshabelle, Banadir Regional Administration, South-West and Jubbaland States. The current country situation is seeing an increase of emergency activities resulted by recurrent floods, drought and the insecurity around life-saving food, water, hygiene programs coupled with ongoing humanitarian programs around economic opportunity and development, youth & education, and reintegration of returnees.

[Describe overview of job missioGENERAL POSITION SUMMARY:

The WASH Senior Program Officer is a member of SEAM Program – Somalia Emergency Assistance and Early Market Recovery, funded by OFDA, working under the supervision of the Program Manager. S/he will be responsible for ensuring the delivery of high quality WASH interventions (including infrastructure) across multiple grants; engaging actively with the WASH Cluster, local governments, and all other WASH actors; and developing strategies for program interventions focusing on water supply, solid waste management, excreta/waste water disposal and hygiene promotion. The position includes developing tools for planning, assessment and intervention monitoring; building community participation into project design and implementation; ensuring design of high quality interventions and their implementation designing training modules and delivering trainings for Mercy Corps’ staff, and designing and supervising baseline and end line surveys (including KAP).

Essential Job Responsibilities

Strategy & Vision
  • Review existing program strategies and approaches based on changing contexts. Work with Program Manager to ensure linkages with other sector strategies (NFI, Food Security, Livelihoods, and Protection)
  • Design viable strategies that are both respectful with the local culture and sensitive towards the population.
Design and planning
  • Contribute to the identification and design of additional opportunities for short, medium and long-term programming.
  • Contribute to the design of new proposals based on sectoral and general knowledge.
  • Collaborate with finance to develop budgets for WASH related work.
  • Lead WASH aspects of technical assessments in coordination with other thematic areas and/or other external sector agencies.
  • Revise work plans in conjunction with SPO – ERMS/FS under the oversight of the Program Manager.
  • Ensure provision of program quality in all aspects of design, planning, and implementation of WASH and infrastructure interventions
implementation and program coordination
  • Work with MEAL Manager to develop needs assessment tools and strategies, and train and supervise staff through field surveys and assessments.
  • Contribute to building the capacity of Mercy Corps staff, as well as project stakeholders.
  • Develop project work plans related to WASH in with HQ Technical Support Unit (TSU) as needed; communicate to Program Manager.
  • Ensure the tracking, monitoring and quality reporting of all WASH and infrastructure interventions.
  • Complete budget pipeline planning, monitoring and monthly follow up in coordination with the Program Manager.
  • Supervise and monitor the implementation of WASH activities, ensuring that all activities are compliant with the grant and Mercy Corps requirements. Prepare subsequent reports.
  • Work with Program Manager and Director of Programs to identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, and other stakeholders.
Program impact and PROGRAM MANAGEMENT
  • Prepare procurement plans based on project cycle for WASH and infrastructure work; ensure all PRs are accurately prepared and submitted on time.
  • Manage grant budget lines related to technical area of specialization (WASH and infrastructure), including preparation of monthly projections.
  • Work with MEL Unit to measure outcome indicators and outputs to determine the success of interventions.
  • Prepare bi-weekly, quarterly and interim donor reports for relevant activities under the guidance of the Reporting & Program Support Officer and Program Manager.
  • Maintain and coordinate reporting and documentation of WASH and infrastructure activities.
  • Fulfill Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
  • Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
Team Management
  • Provide team members with information, tools and resources to improve performance & reach objectives.
  • Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Hire, orient and lead team members as necessary.
  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.
Organizational Learning 
  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

SUPERVISORY RESPONSIBILITY: WASH Team on technical related works.


WORKS DIRECTLY WITH: All program and operation staffs in Somalia


  • Bachelor’s degree or equivalent in Civil Engineering, Public Health or related field. Masters preferred.
  • 5 years in a relief setting with WASH management or managerial experience; from starting up programs to working in emergency and transitional contexts.
  • Experience in complex and complicated settings with time sensitive deliverables in unstable environments.
  • Demonstrated ability to manage and communicate effectively with an ethnically diverse team in a sensitive environment.
  • Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
  • Knowledge of Sphere standards and other training in humanitarian response preferred.
  • Demonstrated flexibility and creativity in planning and problem solving.
  • Knowledge of participatory approaches and community sensitization and mobilization.
  • Ability to effectively represent Mercy Corps and its interests to key stakeholders including host governments, and national and international NGOs.
  • Excellent oral and written English skills required.

Interested candidates who meet the required qualifications should submit their CV and Motivation letter attached as one to akhadir@mercycorps.org not later than December 18th 2019. Only Short-listed candidates will be contacted for Interview. Please indicate the title of the position in the subject line and any incomplete applications will be disregarded.