The Regional Security Manager – East Africa (RSM) function for a level 5 risk country like Somalia, is either a direct project employee for Creative or an embedded dedicated employee provided by a Private Security Company (PSC) or Risk Management Company (RMC), reporting to the project Chief of Party (COP) with regular liaison and dotted line reporting with the HQ Security Department. The SMEA’s overall mission is to provide risk mitigation guidance and advise as part of the overall effort to keep all project personnel and assets safe from harm. He/she has delegated responsibility for the day-to-day management and coordination of operational field security activities, ensures compliance with corporate security policies and procedures and maintains liaison with the Creative HQ Security Department. This employee/entity will be appointed by the COP, with concurrence from the Senior Director of Security (HQ Security Department). The below are minimum responsibilities of the RSM function for a high-risk location, including security oversight and enforcement at any regional offices included in this position.
- Work closely with the HQ Security Manager to manage and coordinate all Creative security and safety programs, regularly update security plans and policies relevant to the project including detailed security procedures that comply with Creative security policies and procedures. This will include, from time to time, emergency response drills and communication procedures for the project (incident reporting and staff movement tracking).
- Provide security, safety and risk mitigation advice and recommendations to the COP.
- Ensure that project staff complies with project security procedures.
- Monitor and analyze the ongoing threat environment faced by the project and brief the COP and incoming visitors accordingly. Distribute threat warnings to all staff as appropriate. Advise the COP on risk mitigation actions, including intermediate risk mitigation measures and reputational risks.
- Make projections based on security information, including atmospherics and apply security information and early warning intelligence in risk mitigation measures.
- Ensure that appropriate risk migration measures are taken by the project to respond to the threats or changes in threats faced by the project. This is to include physical protection measures, safe working routines, movement restrictions, protection equipment and security staff provision, as required.
- Oversee movement control and coordination, including driver and vehicle deployment and staff whereabouts. Report by way of Serious Incident Reports (SIR) any incident whereby projects assets/vehicles are implicated.
- If applicable, oversee any security provider contracted by the project to ensure contractual compliance and performance of their duties, and act as the focal point of contact with the security provider.
- Report security incidents, violations and recommended corrective actions, as appropriate, to the COP, the appointing authority and the HQ Security Department.
- Manage, populate and update the Creative internal global security software platform (Global SecBase) to ensure alerts and other intel are disseminated to appropriate staff – bulk messaging and staff tracking.
- Ensure all new employees, consultants and visitors receive appropriate security orientations and briefings (On arrival briefings, post incident briefings, etc.).
- Verify that all security devices such as locks, alarms, access systems and physical force protection measures are operational or reported for repair.
- Raise awareness and conduct information security sessions in close collaboration with the project IT specialist. Advise the COP on risk mitigation measures pertaining to information security, including operational security.
- Ensure visitor access and vehicle control systems are effective and appropriate for the threat environment.
- Work with the HQ Security Manager to maintain the project Security Plan and Crisis Response Plan in coordination with the COP and ensure that the contact information recorded therein is always up to date.
- Provide a weekly security report to the COP and HQ Security Department.
- Be able to assist with out-of-hours emergency response at the project, if needed.
- Serve as the liaison with the OSAC, U.S. Embassy Regional Security Officer and/or equivalent U.S. Government personnel for project security matters, in coordination with the COP.
- Assist the project with business continuity planning, as required.
- Arrange and oversee security clearances for both the MIA (Mogadishu International Airport) and office compound for visitors hosted by the project (Facilitate entry of HCN staff into MIA – daily) .
- Renew MIA clearances of HCN staff
- Issue, manage and control access badges for all project staff and visitors
- Issue mobile phones to incoming Creative staff, consultants or advisors from abroad
- Develop, administer and maintain a communications plan in the form of a phone tree cascade system with the aim to inform, alert and guide all staff in the event of incidents, dissemination of security information and/or guidance during emergencies. Regular testing of contact number, including World Aware Operations Center.
- Ensure that satellite phones are always charged, reachable, have enough credit and programmed with all emergency numbers
- Develop a close working relationship with credible medical facilities in the MIA – ensure 24/7 access
- Coordination, liaison and oversight with the mobile security service provider to ensure standards are continuously met, including concurrent SRA’s of locations frequently visited.
- Administer and maintain proper records of all movement requests
- Apply and conduct journey management of all movements, irrespective the hours or areas travelled i.e. within MIA
- Ensure that the Security, Information Security, Vetting, Risk Assessment and Crisis Response Plans are briefed to all project staff and visitors and are being followed by all.
- Develop and maintain a broad network of security contacts – ability to share access to these networks with HQ Security manager
- Ensure that project vehicles are in good roadworthy condition and log sheets maintained and recorded – regularly checked and verified. Drivers are to be subjected to safety and security awareness sessions as well as occasional driver training and assessments
At a minimum, the RSM should understand and brief all project staff on:
- The need for all staff to maintain a good level of situational awareness, and to report concerns.
- Project movement / field trip planning and control procedures.
- Project communications procedures including emergency phone trees and contact lists.
- Office emergency response procedures including fire evacuation, direct threat lockdown, natural disasters, etc.
- The need to avoid all demonstrations, possible demo sites and areas where crowd trouble could start.
- The location(s) of the nearest medical facilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)