General Duties & Responsibilities:
Installation & configuration of computer hardware, operating systems and applications.
Maintenance and monitoring of computer networks and systems by diagnosing and solving
reported faults promptly and/or replacing/repairing faulty parts.
Provide orientation and guidance to users on how to operate new software and computer
Testing and evaluating new technology.
Supporting the roll-out of new applications.
Follow in-house created software installation, implementation and fault resolution
Ensuring all PC’s and Servers are secure through updates and Anti Malware, and performing
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Transfer knowledge on software and or support methodology to employees.
Perform hands-on fixes at the desktop level
Perform preventative maintenance
Contributing to the provision of high-quality digital support services
Any other duties as may reasonably be required from time to time.
Bachelor’s degree in BBIT/ IT /Computer Science or any other related course.
Proven experience as IT technician or relevant positions
A minimum of 3 years’ experience in an IT support environment
Prior experience working in a hospital will be an added advantage
excellent diagnostic and problem-solving skills with strong analytical troubleshooting skills
Be willing to work for extra hours and weekends depending on the nature of work.
Knowledge of networking concepts
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Good communication skills
Be good at multitasking and working under pressure.
Be able to work in a team
How to Apply
Send your CVs and Cover letter to firstname.lastname@example.org, State the Subject the position you are applying for.