Overview

General Duties & Responsibilities:
 Installation & configuration of computer hardware, operating systems and applications.
 Maintenance and monitoring of computer networks and systems by diagnosing and solving
reported faults promptly and/or replacing/repairing faulty parts.
 Provide orientation and guidance to users on how to operate new software and computer
equipment.
 Testing and evaluating new technology.
 Supporting the roll-out of new applications.
 Follow in-house created software installation, implementation and fault resolution
instructions.
 Ensuring all PC’s and Servers are secure through updates and Anti Malware, and performing
regular backups
 Responding in a timely manner to service issues and requests
 Providing technical support across the company (this may be in person or over the phone)
 Setting up accounts for new users
 Transfer knowledge on software and or support methodology to employees.
 Perform hands-on fixes at the desktop level
 Perform preventative maintenance
 Contributing to the provision of high-quality digital support services
 Any other duties as may reasonably be required from time to time.
Job Requirements
 Bachelor’s degree in BBIT/ IT /Computer Science or any other related course.
 Proven experience as IT technician or relevant positions
 A minimum of 3 years’ experience in an IT support environment
 Prior experience working in a hospital will be an added advantage
 excellent diagnostic and problem-solving skills with strong analytical troubleshooting skills
 Be willing to work for extra hours and weekends depending on the nature of work.
 Knowledge of networking concepts
 Familiarity with various operating systems and platforms
 Resourcefulness and problem-solving aptitude
 Good communication skills
 Be good at multitasking and working under pressure.
 Be able to work in a team

How to Apply

Send your CVs and Cover letter to info@sea.so, State the Subject the position you are applying for.